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Contact Ruggable Customer Service

Ruggable Phone Numbers and Emails

Toll-Free Number:

  • (800) 352-5267
    The JAMS Rules
Call customer service
Send Message

Accessibility:

  • (877) 331-4662
    United States, Canada

Ruggable Emails:

Customer Service
Australia, Trade Program, United Kingdom, United States, Canada
Legal
Media
Marketing Inquiries, Press Inquiries, Press Inquiries (United Kingdom and Europe)
Sales/ Reservations
United States, Canada
Is this your business?

How to Contact Ruggable?

Most Popular Number:

(800) 352-5267
The JAMS Rules
Total calls: 64 Issues resolved: 2 Last call: Jun 23, 2025
author avatar
PissedConsumer Reporter

The Ruggable customer service phone number 1-800-352-5267 is a toll-free helpline active during business hours to discuss the JAMS rules and related concerns. USA—and Canada-based clients who intend to share accessibility issues can use the Ruggable customer care phone number 1-877-331-4662 to call or message the respective agent. Contacting the company representative by phone is best for matters requiring immediate assistance. Customers who want to share their feedback, complaints, and suggestions can also call the phone number for Ruggable during business hours.

Clients seeking an alternative to calling the Ruggable customer service telephone number to discuss trade programs can use the email address trade@ruggable.com to write to the respective agent. The email support@ruggable.com.au is published for customers in Australia to contact. Users in the United Kingdom can email support@ruggable.com.uk between Ruggable customer service hours. For customers in the United States and Canada, support@ruggable.com is the email address. To contact Ruggable customer service for privacy concerns, write to privacy@ruggable.com. Clients with marketing inquiries can email marketing@ruggable.com. To request assistance with press inquiries, contact Ruggable support at ruggable@derris.com. Customers in the United Kingdom and Europe can write to ruggableuk@derris.com. Lastly, the Ruggable customer service email sales@ruggable.com is for US and Canada-based customers to consult for sales and reservations.

Customers reluctant to share their concerns via the Ruggable phone number or those needing further assistance can visit the company headquarters, Ruggable LLC, at 17809 S. Broadway Street, Gardena, California 90248, United States. Visiting the Ruggable address is also feasible for general queries and concerns. However, since it takes a lot of time and effort, it is much better to call Ruggable customer service to get efficient responses to your issues.

The times specified to contact Ruggable online or by phone are between 7:00 AM and 4:00 PM PST from Monday to Friday. Customers visiting the company headquarters can also do so between the same hours to ensure convenience. The time for response will depend on the method used. Those who call Ruggable get an efficient response, while those emailing or submitting requests via the website might have to wait a few hours to resolve their issues.

The Ruggable website is the company's official online platform, featuring plenty of information and contact options for customer convenience. Along with Ruggable phone numbers and email addresses, it also allows customers to contact the support team 24/7 via online forms. To access the form, click Contact Us on the homepage. You can also contact Ruggable via online chat between business hours to get efficient responses to general queries and concerns. Those contacting during holidays or after sales hours must wait longer than usual to receive a response.

Ruggable Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Ruggable Customer Service is rated at 3.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Ruggable is 8003525267. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Ruggable mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Ruggable Website:

Ruggable Help Center:

Corporate Office Address:

Ruggable LLC
17809 S. Broadway Street
Gardena, California 90248
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 7:00am - 4:00pm PST

More contact details

Ruggable Customer Service Reviews

3.8 / 5
Good
Skyelar Rtz
I need to return this rug. Too wide
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Cant get a real person on the phone. I need to return the rug.

Please consider making it simple to return. Here you are asking for at least 100 symbols. That shouldnt be for elderly people. Thank you so much for your help.

I hope I get some results from this. Thank you one twice and thank you in the name of Jesus.

Guest-6167406
Change delivery address … Urgent
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Got an answer back confirming the change within a hour on a Saturday morning .Great relief ! Excellent customer service .

Summary of Ruggable Customer Service Calls

66 TOTAL
CALLS
01:04 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ruggable?

Return/ Replace Question:

  • “Returned rugs to your company… You have resent order”
  • “Returned a new rug over 15 days ago - haven’t seen my credit”
  • “Return”

Product/ Service Question:

  • “Defective rug”
  • “Defect in rug”
  • “Product issue”

Shipping and Delivery Question:

  • “Getting sizes of rugs that I purchased and questions about pads for them”
  • “Tracking and delivery of my rugs”
  • “Rug & pad said to be delivered when only one of two rug and pads were delivered”

Request for Information Question:

  • “Questions need to speak with a live voice”
  • “Questions about padding and my new floor”
  • “I need to know if these rugs I order through you are returnable and if they are on sale, is it final sale? It doesn’t say that.”

Account Question:

  • “Can not contact customer service, problem with access to my bank account”
  • “I had a promotion code for setting up an account but had to resign up. You did not recognize me”
  • “Trying to apply spill club rewards to my order”

Payments and Charges Question:

  • “Overcharge of product”

Staff Question:

  • “Customer service”

Other Question:

  • “Trouble with online ordering”
  • “Rug pads”
  • “Want to stop emails”

Compare Ruggable Customer Service To

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